Restaurant employees are becoming less subservient but, online and on the restaurant floor, diners are more combative than ever. The question is, @naylor_tony ask, is the customer always right?
#NRB19 was the most successful Northern Restaurant & Bar to date. Thank you to all our visitors, exhibitors, sponsors, speakers, friends and family and of course our fantastic @HoldenMedia team. We'll see you next year for our 20th edition #NRB19