Employee Assistance Programme

We have teamed up with Hospitality Action to offer free confidential advice, support and assistance for all our CJUK chefs and employees.

Here at CJUK, we are always striving to improve your interim chef experience and understand that working in the hospitality industry, whilst rewarding, can sometimes be very demanding.

As a result, we now offer an Employee Assistance Programme (EAP) which is a totally free service available to all our Chefs whenever they need it.

Free services you can access through the EAP

Assistance 
Through the website, assistance sheets and the experts available on the free assistance telephone line, you will be fully supported 24/7. Assistance resources include information on topics including;

• • Improving health and well-being
  • Dealing with financial pressures
  • Managing working life
  • Helping to overcome personal challenges
  • Dealing with alcohol or drug issues
  • Legal issues

Counselling
Hospitality Action can arrange a series of telephone or face-to-face sessions close to where you live or work via their network of counsellors across the UK.

Legal Information and Guidance
You can receive clear, simple information about legal matters, suggest what steps to take and whom to approach to gain further advice.

Debt Advice
To help you take control of any money issues, you’ll be provided with immediate access to a full range of debt advice and assistance solutions as well as benefits advice if appropriate.

Alcohol and Drug Support
The hospitality industry has significantly more people facing addiction problems than the rest of the UK population. This could relate to alcohol, drugs, gambling or other addiction issues. Experts from Hospitality Action have considerable experience helping people resolve their drug and alcohol issues .

Hardship Grants
If you meet the support criteria, you may be able to access hardship grants for particular problems. In 2017, Hospitality Action will provide over £600,000 in grants and services to people who are working or have retired from the industry.

Parenting Helpline
You can access a FREE call with an experience advisor to talk through any parenting concerns. Topics covered include, pregnancy and birth, childcare options, single parenting and shared parenting, sleep challenges, teenage challenges and keeping children safe and monitoring use of technologies.

Whistle-blowing Service
If you’re concerned about a work related issue that you consider to be harmful or a serious misconduct issue but don’t feel able or comfortable to report this to a manager, EAP will take the details from you and give speedy feedback to the employer anonymously so that action can be taken.

How to access EAP

You can access any of the services now, it’s totally free to you and completely confidential. Nobody at CJUK will know you have used the service unless you want to tell us. There is no limit to the amount of times you can contact the EAP and help is available 24 hours a day, 365 days a year.

0808 802 2111 OPEN 24/7

0808 801 0351 – WHISTLE-BLOWING HOTLINE OPEN 24/7

 assistance@hospitalityaction.org.uk

Got a Question about the EAP?

Contact the CJUK team on 01254 355666 if you have any further questions about the Employee Assistance Programme and how you can access it to help with any issues you may be facing.

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