CJUK raising the bar in temporary candidate care: in collaboration with Hospitality Action

Written on 27-Apr-2017

Introducing our Employee Assistance Programme

Investing in the health and wellbeing of our temporary chefs is an absolute priority at CJUK. Speaking to our chefs regularly means we understand that the pressures of working in the hospitality industry combined with the stresses of home life can sometimes be overwhelming.

This can be exacerbated when interim chefs are moving around different businesses and not benefiting from permanent employee benefit schemes.

It’s incredibly important to us that our chefs have a healthy work-life balance and have access to relevant support when they need it.

At least one in four people will experience some kind of mental health issues each year (Mental Health Foundation http://bit.ly/2ozmCNb )

The average total debt per household in the UK (including mortgages) was over £56,000 in Feb 2017 (http://themoneycharity.org.uk/money-statistics/)

As a result, CJUK has teamed up with Hospitality Action to offer an Employee Assistance Programme to all CJUK Elite Chefs.

Hospitality Action’s EAP is the only Employee Assistance Programme designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support and assistance. Whatever the problem, we are here to help 24 hours a day, 365 days per year.

No one is better placed to understand the challenges and needs of our industry and its people than Hospitality Action, founded in 1837, the charity has many years’ experience of doing just that.

The EAP service is a proactive, fully supported, totally confidential scheme that provides the following services for a very cost effective fee:

Advice and help sheets topics include: Health & Wellbeing; Working Life; and Financial Matters
Web chat and telephone helpline, 24/7, 365 days a year
Managerial Advice line
Dawn Holding from Hospitality Action speaking to our chefs at CJUK Live 2017
Managed Referrals
Personal counselling – both telephone and face-to-face counselling
Legal information and guidance
Financial planning and debt advice
Addiction support expert help with alcohol, drugs, gambling or other addiction issues
Hardship grants – where our criteria are met
Parenting Helpline – topics covered include: pregnancy and birth, single parenting, shared parenting, and teenage challenges
Elder Care – support and advice on caring for an older relative
Bespoke managerial reports, employee booklets, employer’s briefing document, posters and subscribers’ newsletter
Whistleblowing service – a confidential service giving employees the opportunity to report any work-related concerns to an independent third party
Mediation
Critical Incident and Trauma Support