CJUK is committed to providing the highest levels of care to all our customers. If you are in any way dissatisfied with our products or service, then please let us know as soon as possible. This will help us continually improve our service to you.
If you have a complaint, we will always try to resolve this informally and amicably. In the first instance, please contact Katie Mellor, Director of Sales & Operations, on 01254 355 666. She will be more than happy to hear your complaint, and hopefully resolve it quickly and to the satisfaction of all parties involved.
Next steps
1. Should you still feel you need to take a more formal approach, you can write to Katie by email to
katie@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
2. We will send you an acknowledgement of your complaint and ask you to confirm or explain the details set out. You can expect to receive this communication within 5 days of us receiving your complaint.
3. We will record your complaint in our central register within a day of having received it.
4. We will acknowledge your reply to our acknowledgement and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 days of your reply.
5. We will then start to investigate your complaint. This will normally involve the following steps;
6. We will thoroughly examine the information you have provided for us.
7. Katie Mellor will then invite you to discuss this further by telephone or face to face meeting and hopefully resolve your complaint. She will do this within 5 days of the end of our investigation.
8. If you do not want a meeting or it is not possible, Katie will send you a detailed reply to your complaint. This will include her suggestions for resolving the matter. She will do this within 5 days of completing her investigation.
9. At this stage, if you are still not satisfied you can contact the Managing Director, Michelle Mellor on 01254 355 666, email to
michelle@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
10. If you are still not satisfied, you can contact the recruitment industry governing body, the Recruitment and Employment Confederation (REC) on 020 7009 2100.
Facebook Posts Like
CJUK
13 hours ago
We asked the CJUK brigade what advice they would give to a first-time interim Chef 🤔
Here are our top 3 picks! 👇 ...
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CJUK
3 days ago
For those of you who have lost track of the days...
It's Sunday! ☀️
Have you kept a routine in your week or is it all blending into one?
Share your tips & tricks with us 👇 ...
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CJUK
4 days ago
We're so eager to get back to doing what we do best ⭐️
In the meantime, we hope you, your friends and families are keeping well 🙌 ...
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CJUK
5 days ago
Have you been thinking up any new and exciting recipes since you've been home? 👩🍳👨🍳
Share yours below, or just pictures if it's a secret! 📸
If you're a CJUK Chef and fancy adding your recipe to our website, please send them over to us 🤩
www.chefsjobsuk.com/category/recipes/ ...
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CJUK
6 days ago
Dream team Thursday ⭐️
Did you know that Stacie graduated from University with a BSc Hons in Psychology? 🧠
Find out more about Stacie and the rest of the team here 👇
www.chefsjobsuk.com/about-cjuk/meet-the-team/ ...
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Getting ahead for the #Christmas and New Year season, we have lots of Chef birthdays coming up! 🥳
#Festive #Birthday #Celebrations @CJUKChefs
Do you have a friend or family member who is struggling to find their ideal #Chef role? Maybe they feel under-valued and looking to try out some temporary work? Recommend them to us for the chance to win some goodies 🎁
https://buff.ly/2NcF0mx
Many of our #Chefs tell us that they were anxious about transitioning to temporary work from a permanent job, but since they did they have never looked back... https://buff.ly/2NygwVu #ChefLife #Chefs
Merry Christmas from all of us at Cummins Mellor HQ!
We have our best Christmas jumpers on, let's see how much we can raise for @savechildrenuk #ChristmasJumperDay 🎄🎅
Today is #ChristmasJumperDay and we're wearing our best jumpers to raise money for @savechildrenuk - here's a few of them so far!🎄
We have mince pies, hot chocolate and word on the street is that Santa is coming to visit us later... 👀🎅 #Festive #SecretSanta
Latest News from Chefs Jobs UK
Coronavirus… who’s taken all the biscuits?!
Written on 18-Mar-2020 by sammy
A blog post by CJUK Chef Arron. Over the weekend I’ve spent time around my local community and seen some bizarre things that have started to run out, and biscuits seems to be one of them. So
Updated: CJUK is open for business as usual
Written on 13-Mar-2020 by sammy
Updated: 17th March 2020 We’re working remotely from Wednesday 18th March to prevent the spread of Coronavrius, but don’t worry, it’s business as usual! In light of the new COVID-19 guidance
Meet Joey – CJUK’s Chef of the Month for February!
Written on 09-Mar-2020 by sammy
Congratulations to CJUK Chef, Joey, who has been recognised as our Chef of the Month for his work in February 2020! Joey has had fantastic feedback from all of his jobs so far and he is a pleasure