CJUK is committed to providing the highest levels of care to all our customers. If you are in any way dissatisfied with our products or service, then please let us know as soon as possible. This will help us continually improve our service to you.
If you have a complaint, we will always try to resolve this informally and amicably. In the first instance, please contact Katie Mellor, Director of Sales & Operations, on 01254 355 666. She will be more than happy to hear your complaint, and hopefully resolve it quickly and to the satisfaction of all parties involved.
Next steps
1. Should you still feel you need to take a more formal approach, you can write to Katie by email to
katie@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
2. We will send you an acknowledgement of your complaint and ask you to confirm or explain the details set out. You can expect to receive this communication within 5 days of us receiving your complaint.
3. We will record your complaint in our central register within a day of having received it.
4. We will acknowledge your reply to our acknowledgement and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 days of your reply.
5. We will then start to investigate your complaint. This will normally involve the following steps;
6. We will thoroughly examine the information you have provided for us.
7. Katie Mellor will then invite you to discuss this further by telephone or face to face meeting and hopefully resolve your complaint. She will do this within 5 days of the end of our investigation.
8. If you do not want a meeting or it is not possible, Katie will send you a detailed reply to your complaint. This will include her suggestions for resolving the matter. She will do this within 5 days of completing her investigation.
9. At this stage, if you are still not satisfied you can contact the Managing Director, Michelle Mellor on 01254 355 666, email to
michelle@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
10. If you are still not satisfied, you can contact the recruitment industry governing body, the Recruitment and Employment Confederation (REC) on 020 7009 2100.
Facebook Posts Like
CJUK
15 hours ago
JUST ONE DAY TO GO FOR MANY! 🙏⭐️
With that in mind, the Government have issued guidelines for Track and Trace for the Hospitality industry by collecting details & maintaining records of staff, customers and visitors 👇
www.gov.uk/guidance/maintaining-records-of-staff-customers-and-visitors-to-support-nhs-test-and-t...
Good luck to everyone opening their doors and working this weekend, take care and stay safe 💙 ...
Maintaining records of staff, customers and visitors to support NHS Test and Trace
www.gov.uk
Organisations in certain sectors should collect details and maintain records of staff, customers and visitors on their premises to support NHS Test and Trace.Share on FacebookShare on TwitterShare on Linked InShare by Email
CJUK
2 days ago
Do you own or run a hospitality establishment?
We would love to know how you're feeling about re-opening, whether you're confident or apprehensive, and if there's anything we can do to support you.
Please take our quick survey, it will only take you 2 minutes 👇
buff.ly/38jTGfy ...
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CJUK
3 days ago
📣 ONE YEAR LEFT TO APPLY TO THE EU SETTLEMENT SCHEME 📣
If you're an EU national, it is still really important that you remember to complete your visa paperwork.
If you haven't already, secure your status now on the gov.uk website:
www.gov.uk/settled-status-eu-citizens-families/applying-for-settled-status ...
Apply to the EU Settlement Scheme (settled and pre-settled status)
www.gov.uk
The EU Settlement Scheme for EU citizens and their families to remain in the UK after it leaves the EU ('Brexit'): who's eligible, how to apply, how much it costs.Share on FacebookShare on TwitterShare on Linked InShare by Email
CJUK
4 days ago
👩🍳 Hiring a relief Chef isn't a last resort 👨🍳
According to a UKHospitality survey, a significantly higher number of part-time workers will return to hospitality between July and September over full-time employees.
Using temporary Chefs at a time of uncertainty has many benefits, something which we have been speaking to our clients a lot about over the last couple of weeks 👇
buff.ly/2Zm4QfM
If you need support in any way over the coming weeks, please get in touch:
📲 01254 355666
💻 info@cjuk.co.uk
#Hospitality #Chefs ...
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CJUK
5 days ago
Giovanni joined us in October 2017 and is already in his second year as a CJUK Ambassador, a real testament to his talent and work ethic ⭐️
Our Chefs have many years’ experience in the industry before joining us and they can’t wait to get back to doing what they do best, cooking delicious food and supporting our hospitality partners across the UK 🙏
It's great to see so many establishments starting to recruit Chefs ready for their grand re-opening, so if you need some support as you start to prep for all your bookings, our brigade are ready and raring to go!
We take the stress out of finding experienced, reliable professionals and do all the hard work for you 👇
📲 01254 355666
💻 info@cjuk.co.uk ...
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Tweets Follow
Getting ahead for the #Christmas and New Year season, we have lots of Chef birthdays coming up! 🥳
#Festive #Birthday #Celebrations @CJUKChefs
Do you have a friend or family member who is struggling to find their ideal #Chef role? Maybe they feel under-valued and looking to try out some temporary work? Recommend them to us for the chance to win some goodies 🎁
https://buff.ly/2NcF0mx
Many of our #Chefs tell us that they were anxious about transitioning to temporary work from a permanent job, but since they did they have never looked back... https://buff.ly/2NygwVu #ChefLife #Chefs
Merry Christmas from all of us at Cummins Mellor HQ!
We have our best Christmas jumpers on, let's see how much we can raise for @savechildrenuk #ChristmasJumperDay 🎄🎅
Today is #ChristmasJumperDay and we're wearing our best jumpers to raise money for @savechildrenuk - here's a few of them so far!🎄
We have mince pies, hot chocolate and word on the street is that Santa is coming to visit us later... 👀🎅 #Festive #SecretSanta
Latest News from Chefs Jobs UK
July 4th: Re-opening of the Hospitality Industry
Written on 30-Jun-2020 by sammy
The opportunity for many hospitality businesses to re-open on 4th July has been greeted with relief and praise. Since the announcement from PM Boris Johnson on 23rd June, we have been delighted to
Change is Inevitable to Continue in Recruitment
Written on 29-Jun-2020 by sammy
An Article by Michelle Mellor.As I take my seat at the kitchen table, looking out at yet another extraordinary day of home working, I’m equally amazed by the soaring uncertainty and turmoil so
Coronavirus… who’s taken all the biscuits?!
Written on 18-Mar-2020 by sammy
A blog post by CJUK Chef Arron. Over the weekend I’ve spent time around my local community and seen some bizarre things that have started to run out, and biscuits seems to be one of them. So