CJUK is committed to providing the highest levels of care to all our customers. If you are in any way dissatisfied with our products or service, then please let us know as soon as possible. This will help us continually improve our service to you.
If you have a complaint, we will always try to resolve this informally and amicably. In the first instance, please contact Katie Mellor, Director of Sales & Operations, on 01254 355 666. She will be more than happy to hear your complaint, and hopefully resolve it quickly and to the satisfaction of all parties involved.
Next steps
1. Should you still feel you need to take a more formal approach, you can write to Katie by email to
katie@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
2. We will send you an acknowledgement of your complaint and ask you to confirm or explain the details set out. You can expect to receive this communication within 5 days of us receiving your complaint.
3. We will record your complaint in our central register within a day of having received it.
4. We will acknowledge your reply to our acknowledgement and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 days of your reply.
5. We will then start to investigate your complaint. This will normally involve the following steps;
6. We will thoroughly examine the information you have provided for us.
7. Katie Mellor will then invite you to discuss this further by telephone or face to face meeting and hopefully resolve your complaint. She will do this within 5 days of the end of our investigation.
8. If you do not want a meeting or it is not possible, Katie will send you a detailed reply to your complaint. This will include her suggestions for resolving the matter. She will do this within 5 days of completing her investigation.
9. At this stage, if you are still not satisfied you can contact the Managing Director, Michelle Mellor on 01254 355 666, email to
michelle@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
10. If you are still not satisfied, you can contact the recruitment industry governing body, the Recruitment and Employment Confederation (REC) on 020 7009 2100.
Facebook Posts Like
CJUK
1 day ago
We love seeing our Chefs thrive in a kitchen that suits them! 👌
Back in February we visited CJUK Chef Joey and Head Chef Ashley at The Bull, it was great to see them in action and getting on so well 👍 ...
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CJUK
3 days ago
Khalid is a Chef Manager in the Education sector but picks up extra shifts with us in London when he has some free time! 😎
Read more about his 34 years in the industry here: buff.ly/39p9HzY ...
Catching up with Khalid, January's Chef of the Month - CJUK
buff.ly
Khalid was recognised as CJUK's Chef of the Month for his dedication to work and reliability. Read more about his career as a Chef...Share on FacebookShare on TwitterShare on Linked InShare by Email
CJUK
6 days ago
Did you know that CJUK are part of a family of three businesses? 🤝
CJUK, of course, matching skilled Chefs with hospitality establishments across the UK 🌎
Cummins Mellor Recruitment, an employment business specialising in Customer Service, Finance and Administrator roles in East Lancashire ✍️
& Personnel Checks who are a registered DBS umberella body for the Disclosure and Barring Service, also providing safeguarding services across the UK 📜
We all (in normal circumstances) work from the same office floor in Cathedral Quarter Blackburn 🙌
So, if you know someone looking for their next commercial role or to update their DBS certificate, you know where to go! 📲 ...
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CJUK
1 week ago
🥳 Congratulations Sammy!
We all love working with you everyday - here's to the next 10 Years 🍾🎉 Today marks 10 Years that Sammy has been an integral part of the Cummins Mellor Family of Businesses 🎉
Here is just a few of the wonderful things her colleagues have said about her...
✴ She is incredibly focussed and hardworking
✴ She is a fab person who I honestly consider to be a friend 😊
✴ She is totally dependable and will take any opportunity to represent the business
✴ She is a credit to her family and this business
🥳 Congratulations! ...
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CJUK
1 week ago
We asked CJUK Chef Gio what he likes about interim work, here's what he said 🎥
Being part of our brigade gives you the freedom to choose how, when and where you work ⭐️
Are you thinking of making the move to temporary work? Get in touch with our team on 01254 355666 or follow the link below 👇
www.chefsjobsuk.com/cjuk-hub/become-a-cjuk-chef/ ...
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Tweets Follow
Getting ahead for the #Christmas and New Year season, we have lots of Chef birthdays coming up! 🥳
#Festive #Birthday #Celebrations @CJUKChefs
Do you have a friend or family member who is struggling to find their ideal #Chef role? Maybe they feel under-valued and looking to try out some temporary work? Recommend them to us for the chance to win some goodies 🎁
https://buff.ly/2NcF0mx
Many of our #Chefs tell us that they were anxious about transitioning to temporary work from a permanent job, but since they did they have never looked back... https://buff.ly/2NygwVu #ChefLife #Chefs
Merry Christmas from all of us at Cummins Mellor HQ!
We have our best Christmas jumpers on, let's see how much we can raise for @savechildrenuk #ChristmasJumperDay 🎄🎅
Today is #ChristmasJumperDay and we're wearing our best jumpers to raise money for @savechildrenuk - here's a few of them so far!🎄
We have mince pies, hot chocolate and word on the street is that Santa is coming to visit us later... 👀🎅 #Festive #SecretSanta
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