CJUK is committed to providing the highest levels of care to all our customers. If you are in any way dissatisfied with our products or service, then please let us know as soon as possible. This will help us continually improve our service to you.
If you have a complaint, we will always try to resolve this informally and amicably. In the first instance, please contact Katie Mellor, Director of Sales & Operations, on 01254 355 666. She will be more than happy to hear your complaint, and hopefully resolve it quickly and to the satisfaction of all parties involved.
Next steps
1. Should you still feel you need to take a more formal approach, you can write to Katie by email to
katie@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
2. We will send you an acknowledgement of your complaint and ask you to confirm or explain the details set out. You can expect to receive this communication within 5 days of us receiving your complaint.
3. We will record your complaint in our central register within a day of having received it.
4. We will acknowledge your reply to our acknowledgement and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 days of your reply.
5. We will then start to investigate your complaint. This will normally involve the following steps;
6. We will thoroughly examine the information you have provided for us.
7. Katie Mellor will then invite you to discuss this further by telephone or face to face meeting and hopefully resolve your complaint. She will do this within 5 days of the end of our investigation.
8. If you do not want a meeting or it is not possible, Katie will send you a detailed reply to your complaint. This will include her suggestions for resolving the matter. She will do this within 5 days of completing her investigation.
9. At this stage, if you are still not satisfied you can contact the Managing Director, Michelle Mellor on 01254 355 666, email to
michelle@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
10. If you are still not satisfied, you can contact the recruitment industry governing body, the Recruitment and Employment Confederation (REC) on 020 7009 2100.
Facebook Posts Like
8 hours ago
Video
Share on Facebook Share on Twitter Share on Linked In Share by Email
12 hours ago
Photo
Share on Facebook Share on Twitter Share on Linked In Share by Email
4 days ago
Photo
Share on Facebook Share on Twitter Share on Linked In Share by Email
4 days ago
Video
Share on Facebook Share on Twitter Share on Linked In Share by Email
6 days ago
Photo
Share on Facebook Share on Twitter Share on Linked In Share by Email
Tweets Follow
If you're struggling this afternoon please give our helpline a call. It's open 24/7, is completely confidential and will be able to help: 0808 802 0282 #wevegotyou
If you are a #HeadChef who thrives under pressure, genuinely loves working in a busy environment & has a passion for good food & putting a smile on people’s faces then this may be the perfect opportunity for you!
Apply now: https://www.chefsjobsuk.com/job/permanent-head-chef-anglesey-36000-40000/
Today, our family of businesses celebrate our 31st Birthday🎉
31 years since we started our #chefrecruitment business.
Thank you to our colleagues, clients & chefs for your incredible support over the years - here's to many more 🙌
#FamilyBusiness
Are you working 60+ hours a week, spending evenings & weekends on admin & replying to messages?
Missing #NewBusiness calls because you're too busy to answer the phone?
Do you need Beth's help with #TelephoneAnswering & #AppointmentScheduling
💥Congratulations to all the new MICHELIN-selected restaurants for 2021!💥
What a celebration of all the fantastic restaurants in the UK 💙
#MICHELINguideGBI #MICHELINSTAR21
https://buff.ly/39gCucQ
Latest News from Chefs Jobs UK
The Hospitality staff shortage: Chefs want sociable hours
Written on 20-Jul-2021 by beckiel
Monday 19th July saw the official relaxing of restrictions in England, or so called ‘freedom day’, but could this mean even more problems for the hospitality industry? The pandemic and Brexit
Key Safety Issues in Hospitality Post-Lockdown
Written on 08-Jul-2020 by sammy
It's great to see so many pubs, bars, cafes and restaurants re-opening across the UK now that they are deemed 'Covid-safe'.For those who have opened their doors again, there are some key safety
July 4th: Re-opening of the Hospitality Industry
Written on 30-Jun-2020 by sammy
The opportunity for many hospitality businesses to re-open on 4th July has been greeted with relief and praise. Since the announcement from PM Boris Johnson on 23rd June, we have been delighted to