(National)

(Out of Hours)

(LONDON)

(Out of Hours)

CALL US NOW

Complaints Procedure

CJUK is committed to providing the highest levels of care to all our customers. If you are in any way dissatisfied with our products or service, then please let us know as soon as possible. This will help us continually improve our service to you.
If you have a complaint, we will always try to resolve this informally and amicably. In the first instance, please contact Katie Mellor, Director of Sales & Operations, on 01254 355 666. She will be more than happy to hear your complaint, and hopefully resolve it quickly and to the satisfaction of all parties involved.
Next steps
1. Should you still feel you need to take a more formal approach, you can write to Katie by email to katie@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
2. We will send you an acknowledgement of your complaint and ask you to confirm or explain the details set out. You can expect to receive this communication within 5 days of us receiving your complaint.
3. We will record your complaint in our central register within a day of having received it.
4. We will acknowledge your reply to our acknowledgement and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 days of your reply.
5. We will then start to investigate your complaint. This will normally involve the following steps;
6. We will thoroughly examine the information you have provided for us.
7. Katie Mellor will then invite you to discuss this further by telephone or face to face meeting and hopefully resolve your complaint. She will do this within 5 days of the end of our investigation.
8. If you do not want a meeting or it is not possible, Katie will send you a detailed reply to your complaint. This will include her suggestions for resolving the matter. She will do this within 5 days of completing her investigation.
9. At this stage, if you are still not satisfied you can contact the Managing Director, Michelle Mellor on 01254 355 666, email to michelle@chefsjobsuk.co.uk or by letter to Floor 5, One Cathedral Square, Cathedral Quarter, Blackburn BB1 1FB.
10. If you are still not satisfied, you can contact the recruitment industry governing body, the Recruitment and Employment Confederation (REC) on 020 7009 2100.
11. If we have to change any of the time scales above, we will let you know and explain why.

Sign Up For Regular Updates

Fill in the form below to receive regular industry and job updates from us

Candidate Client
By ticking this box, I confirm my details are correct and consent to CJUK holding my information

Facebook Posts

10 hours ago

CJUK
🍴 Anyone Hungry? 🍴📸 Chefs, don't forget to share your food, kitchen and placement pictures with us, we love to see them! 📸Interested in finding temporary chef work in the UK? Get in touch as we'd love to talk to you!Contact us via:📞 01254 355 666📩 info@cjuk.co.uk💻 jobs.chefsjobsuk.com ... See MoreSee Less
View on Facebook

1 day ago

CJUK
📢 Let’s Talk!What's more important to you?Is it joining a good brigade? 👨‍🍳having sociable hours?🕖or can you deal with one as long as the other is good? 🤷‍♂️👇 Have your say and let us know below in the comments 👇Interested in finding temporary chef work in the UK? Get in touch and join the CJUK Brigade today!Contact us via:📞 01254 355 666📩 info@cjuk.co.uk💻 jobs.chefsjobsuk.com ... See MoreSee Less
View on Facebook

2 days ago

CJUK
👨🏼‍🍳 CJUK Chef Luke went to Stonehenge last week and was kind enough to share his amazing snaps with us!📸 We love to see what our chefs get up to in their own time! So feel free send to your pictures to us!If you’re looking for temporary chef work in the UK, please get in touch as we'd love to talk to you! 💬Contact us via:📞 01254 355 666📩 info@cjuk.co.uk💻 jobs.chefsjobsuk.com ... See MoreSee Less
View on Facebook

5 days ago

CJUK
👩‍🍳Come and join the CJUK Brigade! 👩‍🍳Are you a Chef looking for work over the next few months? We have lots of relief jobs, starting ASAP with ongoing contracts!🍔 Working with some of the UK's very best food-led pubs, luxury hotels & restaurants💴 Negotiable rates, starting from £14ph (dependent on site/position) PLUS holiday pay🚗 Travel contributions🏨 Accommodation included with some contracts🙌 40 hours per week (option to pick up more)📣 Flexibility around hours/days off, tailored to suit youIf you're available and want to find out more, get in touch:📞 01254 355666✉️ info@cjuk.co.uk📲 DM us💻 www.chefsjobsuk.com/ ... See MoreSee Less
View on Facebook

6 days ago

CJUK
🍴HEAD CHEF NEEDED🍴We are looking for a head chef to join this high end restaurant located just outside of Clitheroe, in the heart of the Ribble Valley whilst they recruit the ideal permanent Chef. Their current menu consists of modern British dishes and the restaurant prides itself on using the freshest locally sourced produce from the surrounding area.🚫 No accommodation is provided so all applicants will need to be able to commute to and from work on a daily basis.🔵40 hours over 4 days🔵Must have similar experience🔵Rate Negotiable🔵Must have experience with accolades and volume🔵Must be able to commuteIf you are interested get in touch and apply via: 📞01254 355 666 📧info@cjuk.co.uk 💻jobs.chefsjobsuk.com ... See MoreSee Less
View on Facebook

Tweets

Latest News from Chefs Jobs UK